Frequently Asked Questions
Everything you need to know about shopping at Mi-Home electronics.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Depending on your location, standard shipping takes between 3 to 7 business days. Express shipping options are available at checkout.
Do your electronic products come with a warranty?
Yes, all hardware products purchased from Mi-Home come with a standard 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy for opened items?
You can return items within 30 days of delivery. However, for electronics, the product must be in its original packaging with all accessories included. A restocking fee may apply if the factory seal is broken.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer installment plans through Klarna and Affirm for eligible purchases.
How can I track the status of my shipment?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your package in real-time.
Are the products sold on Mi-Home authentic and brand new?
Absolutely. Mi-Home only sells 100% authentic, brand-new products sourced directly from authorized distributors. We do not sell refurbished or used electronics unless explicitly stated in a dedicated 'Outlet' section.