Mi-Home Returns & Exchanges
We offer a hassle-free 30-day return policy for all Mi-Home electronics, ensuring you are completely satisfied with your purchase. Items must be returned in their original packaging with all included accessories and documentation to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log in to your Mi-Home account, navigate to your order history, and select the 'Request Return' button for the specific item.
- 2.Prepare the Package
Securely pack the electronic device in its original box, ensuring all cables, manuals, and protective inserts are included.
- 3.Ship the Item
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our technicians inspect the device for quality assurance, your refund will be processed to your original payment method within 5-7 business days.